SANTA CLARA FAMILY HEALTH FOUNDATION

PRIVACY STATEMENT

Last Revision Date: June 30, 2004

The Santa Clara Family Health Foundation is a 501c(3) tax exempt organization and is committed to respecting and preserving the privacy of all donors, including those who make pledges on the Internet. The information on this site is collected by the Santa Clara Family Health Foundation and stored on servers provided by Santa Clara Family Health Plan. Only authorized employees of the Foundation and systems support employees from Santa Clara Family Health Plan will have access to the information we collect on this web site. You have access to the information we collect and you may supplement or correct any information you supply. Please contact Ann Wade, Santa Clara Family Health Foundation Coordinator, if you would like to review or correct the information.

The information you supply to the dedicated SCFHF server is protected by Secure Socket Layer (SSL) encryption. We use firewall technology and other internal security systems to prevent "hackers" from gaining unauthorized access to any SCFHF servers. We do not retain the credit card information you supply during an online gift transaction. Rather, the transaction unique number is received from Verisign and stored on Verisign's secure servers for each online transaction.

All transaction information is digitally encrypted and sent to Verisign, where it is relayed via secure networks to a credit card processing company. The credit card processing company verifies the transaction with the credit card company and transfers the specified funds from the VISA or MasterCard lender to the banking merchant account established for online gifts to the Santa Clara Family Health Foundation.

The information collected on this web site is not sold or provided to third parties, except as necessary to complete the transaction, as noted in this disclosure statement. Santa Clara Family Health Foundation may provide information to you about the Santa Clara Family Health Foundation and other Foundation activities.

Information required for the credit card transaction is stored by Versign, the credit card processing company, and your credit card company with strict policies for protecting privacy and maintaining security. The Santa Clara Family Health Foundation encourages you read the privacy statement that appears on the VeriSign privacy statement as well. Our Internet link with VeriSign is protected by the encryption that was described above. The process during a transaction whereby Versign, the credit card processing company, and your credit card company store information is similar to the process and information stored any time you use your credit card.

Congress recently enacted the Children's On Line Privacy Protection Act (COPPA). This web site is not intended to be used by minors and The Santa Clara Family Health Foundation will not accept donations from minors on this website. If individuals would like to make donations or pledges in the name of a minor arrangements can be made. Please contact Ann Wade, Santa Clara Family Health Foundation Coordinator, if you would like to make a donation in the name of a minor.

The Santa Clara Family Health Foundation is committed to monitoring how our online donation process works for you-- the user. We encourage you send your comments, complaints and suggestions to us so that we can improve our system and service. Please send your e-mail to Ann Wade or Kathi Leal, Webmaster for the Santa Clara Family Health Foundation Web site.